Can my client create support ticket?
Yes, of course.
When your client have some problem or question about their hosting account, they can easily create support ticket from their control panel.
This ticket will send to you as their reseller, and you can easily manage support ticket.
This is the step how your client can create support ticket from their control panel :
1. Your client can login to their control panel first
2. Click “My Support Ticket”
3. At the create ticket page, they can enter their problem or question detail, and assign it to your support or
4. Click Submit.
After create ticket, they can view their ticket status by click “View Open Ticket” or “View All Ticket” from their control panel.
Was this answer helpful?
You can send email notification to one or few client from your Control Panel. This email will...
Merchant Gateway is the media for conducting transactions with online credit card processing...
Order Page is the page that your client will use to signup for their hosting plan. For default...
If you’ve client that pay by check or there is some problem at their payment that cause...
This is the step to access your reseller control panel : 1. Open your 'new account notification'...