How to create ticket to contact support team or billing department?

You may need to login on this helpdesk URL , login using your control panel username and password (not email address).

If you're still using old control panel (http://copanel.aspwebhosting.com.au) ,

You need to select "In House Control Panel" on the Control Panel dropdown type.

Click "Submit New Ticket", Select Ticket Type, Domain Name, and provide the details of your issue.

You can follow this KB to see the login detail for your control panel.

Was this answer helpful?

 Print this Article

Also Read

What is Dedicated IP or shared IP and do you offer dedicated IP for your hosting package?

For some hosting package, we offer dedicated IP as part of our hosting package. But for most...

Do you guys support SharePoint Hosting?

Yes, we do support SharePoint Hosting,and depends on your hosting plan features, you can request...

Do you do domain registration ?

Yes, we offer domain hosting for all account packages. The cost for a .com, .org, .net, biz,...

How to get my control panel username and password?

- You can login on your client portal area with email address you used to register. - Click on...

What .NET Framework that you supported ?

We do supported all of the .NET Framework version ( 1.1 , 2.0 , 3.5 & 4.0 ) All of our...