If the Effective Cancellation Request Date falls within the 30 days after your account was originally activated, then you qualify for our 30 day money back guarantee. We don't provide partial refund or refund request on account renewal.
All hosting fees that we collected will be refunded to your credit card (the one used for account activiation) within 30 days.
Please note that setup fees, bandwidth addons, and domain name fees are non-refundable.